Refund policy
At Fashion With Leesha, our clothing is made to order with care. Please review our policy before placing an order.
1. Made-to-Order Products
Our products are made to order. Production begins after an order has been placed and confirmed.
Please carefully review your selected product, size, colour, and other order details before completing your purchase.
2. Returns and Exchanges
Because our products are made to order, we may not accept returns or exchanges for a change of mind or an incorrectly selected size.
However, if you receive a damaged, defective, or incorrect item, please contact us so we can review the issue and determine an appropriate resolution.
Nothing in this policy limits any rights you may have under applicable law.
3. Reporting an Issue
If there is a problem with your order, please contact us within 48 hours of delivery.
Please provide your order number, a description of the problem, and clear photographs where relevant.
We will review your complaint and contact you regarding the next steps.
4. Refunds
If a refund is approved, we will explain the refund process and applicable timeframe.
Refunds will generally be issued through the original payment method where possible.
5. Incorrect or Defective Items
If we confirm that an item is defective or that we sent the wrong product, we will work with you to resolve the issue. Depending on the circumstances, this may involve a replacement, exchange, repair, or refund.
6. Contact Us
For return, exchange, or refund enquiries, please contact Fashion With Leesha through the contact details provided on our website.